Frequently asked questions about travelling with pets

Gather your dog’s details, review their needs and confirm the options accepted by the airline for the complete itinerary. Breed or weight alone does not determine how the dog can travel.

Allow time for carrier familiarisation, plan airport handling and consider your cat’s individual needs. The article explains what to check before arranging the flight.

PETC and AVIH refer to different travel arrangements. Availability depends on the animal, carrier, airline and specific flights; professional accompaniment does not guarantee a cabin place.

The carrier should allow a natural posture and meet the airline’s requirements. The guide explains how to take the relevant measurements.

Select your departure and destination to find the route page and its preparation checklist. These identify the tasks and documents relevant to that journey.

This depends on the itinerary and your pet’s documentation and health preparation. Check the route checklist before booking; there is no single lead time that suits every journey.

Start with route feasibility and the documentation timeline. Then confirm flights and the container, organise departure and review arrival. This guide sequences decisions; each route checklist contains its specific formalities.

The decision requires an individual veterinary assessment and a review of every flight. A breed having been accepted previously does not confirm a new journey.

Age, weaning, veterinary readiness and official and airline acceptance must align before booking. This guide brings together the shared checks while distinguishing puppy and kitten preparation.

Age, weaning, veterinary readiness and official and airline acceptance must align before booking. This guide brings together the shared checks while distinguishing puppy and kitten preparation.

Review the departure country, destination and itinerary conditions. Select your route to find the relevant information; preparation differs between destinations.

Preparation depends on the country of departure, your pet’s circumstances and the point of entry. Find the route to your arrival country and read its checklist as well.

Yes: review the return before starting the outward journey. Consult the reverse route and its checklist; departure documents do not automatically satisfy return requirements.

Use the route finder to select a departure and destination and see the published pages for that journey. A published guide does not by itself confirm service availability.

The route page explains the preparation and points to review before booking. Its checklist helps organise the tasks and documents for the journey.

Choose the departure and destination countries in the route finder. Open the matching page and checklist for the direction you need to travel.

With Pet Nanny, a professional travels with the pet without the owner, where the itinerary permits. Preparation and coordination are included.

With Chaperone, a professional makes the journey with the owner and pet. Preparation, coordination and the scope of support are agreed for the itinerary.

With Pet Nanny, the owner does not travel and a professional accompanies the pet. With Chaperone, the owner, pet and professional travel together. Both include preparation and coordination.

Yes. They are included in both Pet Nanny and Chaperone. The scope and necessary arrangements are defined for the individual journey.

Not necessarily. Cabin or hold acceptance depends on the airline’s conditions and itinerary. The PETC and AVIH guide explains the distinction.

Where the itinerary allows this arrangement, the professional can travel on the same flight as the pet. They cannot access the animal in the hold during the flight; care is organised at stages where access is permitted.

Every journey is planned individually. The assessment depends on departure and destination, dates and flexibility, your pet’s characteristics, the airline’s accepted options and the accompaniment required. We need to review these details with you to prepare a proposal suited to your journey.

Prepare departure, destination, dates and flexibility, plus each pet’s species, breed or crossbreed, weight and age. Tell us whether you will travel with them and add any needs or circumstances in the comments.

Confirmation requires verification of the conditions needed for the itinerary. An initial proposal does not replace that check.

The proposal must define the scope, additional services and actions handled by owners or third parties.